In general, you can visit the Site without providing any personal information about yourself. In any event, you are under no obligation to provide us with this information. However, in the event of a refusal, you may not be able to benefit from certain information or services you have requested.
As such, we may, in some cases, ask you to provide information (hereinafter your "Personal Information") :
- first and last name ;
- e-mail address ;
- gender ;
- telephone number ;
- postal address ;
- age/date of birth ;
By providing this information, you expressly agree that it may be processed for the purposes indicated in point 2 and for the purposes mentioned at the end of each form.
In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the amended Data Protection Act of 6 January 1978, we inform you of the following points :
1. Identity of the controller
The controller is , whose address is .
2. Purposes of the processing operation
We may process your Personal Information :
- to provide you with the information or services you have requested to receive (request for information about a product or service on our Site or sending our newsletters following your registration) ; and/or
- to collect information that enables us to improve our Site, products and services (including through cookies) ; and/or
- in order to be able to contact you about possible events related to our activity, including in particular the updating of services and services and customer support.
We are the sole recipient of your Personal Information. These, whether in individual or aggregate form, are never disclosed to any third party, notwithstanding the subcontractors we use (more information about them can be found in point 7). Under no circumstances does our company market the personal data of visitors and Users of its Site.
4. Shelf life
Your Personal Information is kept by our company only for the time corresponding to the purpose of collection as indicated in point 2 above, which may not in any case exceed 24 months.
5. Computer Rights and Freedoms
You have the following rights regarding your Personal Information, which you can exercise by writing to us at our email address or postal address (see point 1) or by using the contact form on our Site.
Right of access and communication of data
You have the right to access Personal Information about yourself. However, due to our obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed on condition that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a written request).
We shall be entitled, if necessary, to object to manifestly abusive requests (in terms of their number, repetitive or systematic nature). To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find, by clicking on the following link, a model letter developed by the CNIL.
Right to rectify data
Under this right, the legislation empowers you to request the rectification, updating, blocking or deletion of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.
In addition, you can define general and specific guidelines regarding the fate of personal data after your death. If necessary, the heirs of a deceased person may request that the death of their loved one be taken into consideration and/or that the necessary updates be made.
To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the link following a model letter prepared by the CNIL.
Right of opposition
The exercise of this right is only possible in one of the following two situations :
- When the exercise of this right is based on legitimate reasons ;
- When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes. To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the link following a model letter prepared by the CNIL.
6. Response times
We undertake to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 48 hours from the receipt of your request.
7. Authorized service providers and transfer to a third country of the European Union
We inform you that we use authorised service providers to facilitate the collection and processing of the data you have provided us. These service providers may be located outside the European Union and have access to the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your IT rights and freedoms, which is offered and used by us alone).
8. Complaint to the competent authority
If you consider that our site is not complying with its obligations with regard to your Personal Information, you may make a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send an electronic request by clicking on the following link :
Unless express consent is required by your country's data protection laws, by using these Materials (as defined above), you consent to our collection and use of your personal data as described in this Policy and to the transfer of your personal data to countries other than your own (including countries outside the European Union).